TERMS AND CONDITIONS
Standard Agreement between Citrus Pages and our clients, paying a deposit on work indicates you agree with our terms and conditions.
GENERAL WORKING AGREEMENT – This document defines the terms and conditions of our working relationship. All projects or services that Citrus Pages may be contracted to produce or provide for any client will be subject to the following:
We will begin work upon clients approval of the written estimate. Your approval (written or oral) will constitute an agreement between us. Approval is assumed when deposit has been paid.
PAYMENT/ESTIMATES – clients agrees to pay Citrus Pages in accordance with the terms specified in each proposal/estimate will be required to pay 50% of the project cost before work can begin.
Unless otherwise specified, all subsequent balances due are payable upon approval of design and function during the site testing phase and prior to live launch of the website.
Estimate: Billing will reflect the actual costs incurred. Valid for only 30 days from date on estimate. Any requested changes will be billed additionally. Clients will be notified of any price changes.
OUT-OF-POCKET EXPENSES – Fees for professional services do not include outside purchases such as, but not limited to, printing, photography, color printouts, laminating, illustration.. Expenses are itemized on each invoice.
REVISIONS AND ALTERATIONS – New work requested by the client and performed by Citrus Pages after a proposal/estimate has been approved is considered a revision or alteration. If the job changes to an extent that substantially alters the specifications described in the original estimate, we will submit a proposal revision memo to you, and a revised additional fee must be agreed to by both parties before further work proceeds.
Author’s alterations and other copy changes requested after layouts or mechanicals are completed are billed at standard hourly rates.
NATURE OF COPY – The Client agrees to exercise due diligence in its direction to us regarding preparation of materials and must be able to substantiate all claims and representations. You are responsible for all trademark, service mark, copyright and patent infringement clearances. You are also responsible for arranging, prior to publication, any necessary legal clearance of materials we prepare.
ERRORS AND OMISSIONS – It is the clients responsibility to check proofs carefully for accuracy in all respects, ranging from spelling to technical illustrations. Citrus Pages is not liable for errors or omissions. Your signature, or email confirmation, or that of your authorized representative is required on all mechanicals or artwork prior to release for printing or other implementation.
PROPERTY AND SUPPLIER’S PERFORMANCE – Citrus Pages will take all reasonable precautions to safeguard the property you entrust to us. In the absence of negligence on our part, however, we are not responsible for loss, destruction or damage or unauthorized use by others of such property. We will use our best efforts to ensure quality and timely delivery of all printed (offset, silk-screened, embossed or otherwise reproduced) pieces. Although we may use our best efforts to guard against any loss to you through the failure of our vendors, media, or others to perform in accordance with their commitments, Citrus Pages is not responsible for failure on their part.
If you select your own vendors, other than those recommended by us, you may request that we coordinate their work. If at all possible, we will attempt to do so, but we cannot in anyway be held responsible for quality, price, performance or delivery.
LIEN – All materials or property belonging to our client, as well as work performed, may be retained as security until all just claims against the client is satisfied.
RIGHTS OF OWNERSHIP – Once a project has been delivered by us and is fully paid for by the client, Citrus Pages will assign the reproduction rights of the design for the use(s) described in the proposal.
According to the Copy right Law of 1976, the rights to all design and art work, including but not limited to photography and or illustration created by independent photographers or illustrators retained by Citrus Pages, or purchased from a stock agency on your behalf, remain with the individual, Citrus Pages, artist, photographer or illustrator. Unless a purchase of “All Rights” (A Buyout) is negotiated with Citrus Pages and/or his/her authorized representative, you may not use or reproduce the design or the images therein for a purpose other than the one(s) originally stipulated.
We reserve the right to photograph and/or distribute or publish for our firms promotional and marketing needs any work we create for you, including mock-ups and comprehensive presentations, as samples for our portfolio, website, firm news letter, brochures, slide presentations and similar media. We agree to store electronic data for a period of 6 months beyond the delivery of a job. Thereupon, we reserve the right to discard them.
TERM AND TERMINATION – The term of our agreement will continue for work in progress until terminated by either of us upon thirty (30) days written notice. If you should direct us at any time to cancel, terminate or “put on hold” any previously authorized purchase, we will promptly do so, provided you hold us harmless for any cost incurred as a result.
Upon termination of our agreement, Citrus Pages will transfer to the client all property and materials in our control and for which the client has paid. The client will indemnify and hold Citrus Pages harmless for any loss or expense (including attorney ’s fees), and agree to defend Citrus Pages in any actual suit, claim or action arising in any way from our working relationship. This includes, but is not limited to assertions made against the client and any of its products and services arising from the publication of materials that we prepare and you approve before publication.
PRODUCTION SCHEDULES – Production schedules will be established and adhered to by both The the client and Citrus Pages, provided that neither shall incur any liability, penalty or additional cost due to delays caused by a state of war, riot, civil disorder, fire, labor trouble or strike, accidents, energy failure, equipment breakdown, delays in shipment by suppliers or carriers, action of government or civil authority, and acts of God or other causes beyond the control of the client or Citrus Pages. Where production schedules are not adhered to by the client, final delivery date or dates will be adjusted accordingly.
